Olender's Inc.

704 Talcottville Rd

Vernon Rockville

Olender's of Enfield Region Inc

1 Shoham Road

East Windsor

Logo 3 7

Let's get to work

Get to know our friendly staff

All great relationships are built on trust. Since 1939, Olender’s has been building relationships with both our customers and our community.

You can count on us

• Established in 1939

• Family owned and operated

• Complete mechanical and collision repair services

• Offering lifetime warranties

• ASE Certified mechanics

• I-Car Gold Class

• Foreign and domestic vehicles

• Superior customer service

• 2 convenient locations

 

We can help!

ASE CERTIFIED MECHANICS

Olender's knows how important it is to provide great service, that’s why our mechanical service department only employs ASE certified technicians. Never get less than what you need and deserve.

Trust our ASE certified mechanics to get the job done.

At Olender's, we are here to help you with any concerns regarding your vehicle. You'll get nothing but the very best care and service from Olender's and our staff. Let us earn your trust and respect.

We come highly wreck-o-mended!

If your vehicle has been towed to another facility, you still have the right to choose your preferred repair facility. If you choose Olenders, simply notify us and we will make all necessary arrangements to have it transported to one of our locations. Olenders will arrange payment of all appropriate towing & storages charges.

 

If you need an appraisal we want you to know that every appraiser at Olenders is licensed by the State of Connecticut and is I-CAR trained. We are a direct repair / preferred shop for many insurance companies. We have a designated appraiser for each insurance company. That designated appraiser is familiar with that particular insurance company’s procedures and personnel. This allows the claim and repair process to flow more smoothly. The designated shop appraiser will work with you from start to finish. Any questions before, during or after repairs should be directed to your designated shop appraiser.

 

If you already have an appraisal from an insurance company, we will use it as a starting point for the repair process.  If we find additional damage or if the repair time is insufficient we will contact the insurance company directly and negotiate with them for whatever is necessary to repair the vehicle properly.

 

You can be sure that your vehicle will be repaired properly. The insurance company is required by law to return the car back to pre accident condition. Olender’s will identify and repair all accident related damage. Olender’s has a working relationship with all insurance companies and will never compromise our repair quality or repair procedures. All insurance companies are aware of Olenders commitment to quality and Olenders has always been able to negotiate an agreement with the insurance companies to complete the repair properly.

 

All repairs are guaranteed for as long as you own the car. Olenders guarantees our repairs for as long as you own the vehicle. Additionally, many of the insurance companies offer nation wide guarantees on our repairs so you are covered even if you move away from this area. Please contact your Olender’s appraiser if you have any issues or concerns after you pick up your vehicle.

 

What if some damage is not noticed until after the vehicle has been completed & driven away? The insurance company is responsible to put your vehicle back in the condition it was in prior to the accident. We can reopen a claim for any accident related damage that is discovered during a reasonable period following the completion of the repair.

 

If you need a rental car, Olenders locations have satellite Enterprise Rental offices on site. This enables you to drop your vehicle for repair and pick up a rental at Olenders. Enterprise will coordinate direct billing with insurance companies. Enterprise does require a non cash deposit.

You have the right to choose your preferred repair shop.

Insurance Repair Hints